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Hydra Group

Client portal

Client portal development for customers who should not have to email you.

We build secure, branded client portals and customer portals: login, dashboards, documents, requests, messages, orders, and invoices. The portal is part of delivery — not a brochure with a password.

01

Operational in <1 Week

Not a workshop pack. Not months of planning.

We ship the first version of the workflow that matters most — login, the job that hurts today, and something your team can actually use.

Your first version is live and operational in less than a week. Then we keep building on software that's already in use.

02

10+ years maintaining and growing apps.

That experience is the knowledge behind a first version you can use — and behind every version after it. We know how to keep software stable, extend it, and change it when the business does.

When generic software stops fitting.

Status lives in inboxes

Clients ask where things are because there is no shared place that is current.

Files are scattered

The latest document is in a thread, a drive, or someone's desktop. Nobody is sure.

Several people, one account

Professional services and B2B accounts need roles. A single shared password is not a permission model.

The CRM does not face the client

Your team has a system of record. The customer still cannot see the slice they are allowed to see.

Capability

Built around the workflow, not a template.

Customers authenticate into a branded portal. Access is an account, not a shared password forwarded in email.

The first screen answers where things stand: open work, files, invoices, or requests — without asking your team.

The current file lives in the portal. Versions, who can see them, and what replaced them are part of the record.

Work the client is allowed to see: status, milestones, and the people on their side. Not a dump of your internal board.

New work, changes, and questions enter as tickets with an owner — not another thread that dies in someone's inbox.

Conversation attached to the account or the job. The history is in the portal, not scattered across inboxes.

Order history and reorder for accounts that buy. The portal and the commercial system share the same customer.

Balances and documents the customer is allowed to see. An invoice portal is the same login as the rest of the account.

Pay an invoice or a scheduled amount without a separate process. Payment status writes back to the same record.

Clients hear when a file, status, or invoice changes. Your team is not the notification system.

Company details, people, and preferences the customer can keep current — instead of emailing a change of address.

Several people, one account: finance sees invoices, operators see jobs. A single shared login is not a permission model.

The portal reads from the same customer your team uses internally. It does not become a second CRM.

Documents, orders, or balances pulled from systems you already run. The portal is a face, not a silo.

Approvals, uploads, and the jobs that are specific to how you deliver — encoded, not a generic 'client area'.

Who saw, downloaded, or changed what. When the portal holds commercial or personal data, that trail is part of the build.

Approach

How we approach the work.

01

Jobs, not a synonym

Client portal and customer portal are often the same product with different users. We specify who logs in and what they can do.

02

Security as a default

Authentication, roles, and audit logs are part of the build when the portal holds commercial or personal data.

03

Same record as the CRM

A portal that diverges from internal systems becomes another support queue. We connect it.

Project pricing

From pricing. Final cost depends on scope.

Every build is scoped against your workflow and integrations. The ranges below are starting anchors so you can see the commercial scale of the work — not a promise that every project costs the same.

Custom CRM

Custom CRM development

Scope depends on records, roles, automations, and integrations.

  • MVP

    From $2,000

    Core records, one sales process, live in one week.

  • Standard

    From $5,000

    Multiple processes, roles, automations, and dashboards.

  • Enterprise

    From $15,000

    Complex workflows, deeper integrations, and custom modules.

Custom ecommerce

Custom ecommerce development

Pricing reflects storefront count, catalogue complexity, integrations, and operational logic — not a theme install.

  • Custom

    From $6,500

    Single storefront with core commerce: catalogue, cart, checkout, and admin.

  • Advanced

    From $12,000

    Storefront plus operations, accounts, inventory, shipping, and integrations.

  • Complex

    From $20,000+

    Multiple storefronts, centralized operations, providers, and advanced business logic.

Client portal

Final cost depends on roles, documents, messaging, and connected systems.

  • Starter

    From $4,000–$5,000

    Secure login, dashboard, and core self-service.

  • Business

    From $7,500

    Documents, requests, notifications, and account tools.

  • Advanced

    From $15,000

    Payments, CRM links, audit logs, and custom workflows.

Custom web applications

Custom web application development

Every application is scoped individually. This is a starting point, not a package.

  • Starting point

    From $5,000

    A focused web application around a defined workflow.

Questions

What is the difference between a client portal and a customer portal?

In conversation, client portals often serve professional or B2B relationships; customer portals often serve shoppers or account holders. We build both. The brief should list jobs, not debate the label.

How much does client portal development cost?

Starter portals start from $4,000–$5,000, business portals from $7,500, and advanced portals from $15,000 when payments, CRM write-back, and custom workflows are in scope.

Can the portal sit next to ecommerce?

Yes. Trade accounts often need orders and invoices in a portal while the catalogue lives in a custom ecommerce platform. Those products should share accounts.

Can clients view invoices and documents?

Yes. A client invoice portal and a client document portal are usually the same login: the files and balances the customer is allowed to see, without another email thread.

Tell us what the software needs to do.

Share the workflow, the current tools, and the outcome you need. We will come back with a scoped project estimate — not a generic package.